I have recently returned from a fantastic 10 days in Texas. I went there primarily for the NAPO (National Association of Productivity and Organization (US spelling!)) annual conference which was an amazing gathering of some of the most organised people in the world! My first evening there was spent having dinner with organisers from Australia, Canada, Netherlands, Sweden, UK and of course USA. My visit also allowed me to spend some time with an old school friend who lives in Austin – a very cool city.
One evening she was saying how she was a bit worried about the cleaning of her Airbnb cottage whilst she was away and if it would be up to standard. Reviews for Airbnb owners are critical and any whiff of a suggestion that something is dirty is not good. It is a lovely little space, beautifully decorated and includes her own art (if you want to see the fabulous stuff she does have a look at her website: www.lucymacqueen.com).
I suggested she write a cleaning process to leave for anyone to follow, which she thought was a brilliant idea. So, on change over morning we got to work – cleaning and then me recording her process of how she liked things done. We documented a 45-step procedure – which Lucy said was really surprising. She also thought this was going to be fantastically useful and made her feel much more confident delegating the task. She wants to expand it for a whole manual for the house. I asked her if she minded if I shared the story and I have included a snippet of what we did.
One of the things which was highlighted at the conference was how an ‘Operations Manual’ for your home – something I have done for several clients – can help things run more smoothly and save masses of time. Whether you are juggling a busy family or have carers working with you in your home, the effort is well worth it. In Lucy’s case it will help her to maintain her 5-star super host status! If you would like help creating your own household manual, then give me a call on 01672 550 657 or check out my website www.strictlyorganised.co.uk